Responsible Gaming
Introduction
At mwelshcatering.co.uk, we believe that gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling more than you can afford to lose, or if gambling is affecting your life negatively, please seek help immediately.
We are committed to promoting responsible gambling practices and supporting players who may be struggling with problem gambling.
Age Verification
All players must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of age at any time.
Under 18s are strictly prohibited from gambling. If you are under the legal age, please do not attempt to register or gamble on our platform.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Spending more money on gambling than you can afford to lose
- Gambling to escape problems, stress, or negative emotions
- Chasing losses by gambling more to recover money you've lost
- Lying to family, friends, or others about how much you gamble
- Hiding your gambling activities or keeping it secret
- Neglecting work, school, family, or social commitments because of gambling
- Experiencing mood swings or irritability when not gambling
- Borrowing money to gamble or pay off gambling debts
- Feeling anxious or distressed when trying to cut down or stop gambling
- Failed attempts to control or reduce your gambling
If any of these apply to you, please reach out for support.
Self-Help Tools & Controls
We provide a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic reminders to take breaks from gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel you need a break
- Account Closure: Permanently close your account if you decide to stop gambling altogether
These tools are available through your account settings. We encourage you to use them proactively.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
United Kingdom
- GamCare – Free counselling and support for problem gamblers
www.gamcare.org.uk
Helpline: 0808 8020 133 (free, confidential, 24/7) - GamStop – The National Self-Exclusion Scheme for Great Britain
www.gamstop.co.uk
Self-exclude from all GamStop-registered operators - Gamblers Anonymous – A fellowship of people recovering from gambling addiction
www.gamblersanonymous.org.uk
International Resources
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
Please reach out today. There is no shame in asking for support. Problem gambling is a recognised condition, and professional help is available and effective.
Contact GamCare on 0808 8020 133 (free, confidential, 24/7) or visit www.gamcare.org.uk to access counselling and support services.
Remember: Gambling should be fun. If it's not, stop and seek help.